Greats systems from a fellow Founding Executive!
I needed a system for follow up too. I started using an email scheduler. It is saving my sanity! Mine is called Right In Box, though there are others.
As soon as my customers order, I mail them a post card thank you. I write these in bulk so I just have to print a label when they order. I check my dash every day and print a label. Easy.
As soon as my customers order, I also pop over into my email and schedule an automatic email for 2 weeks and 2 months later. I have templates that I copy/paste. All I have to do is add the customer's email address and hit "send later" Now I don't have to remember to follow up. Before, I was marking these in my planner for certain days each month. I function much better this way.
Once a month, I add all of my new clients to Mail Chimp and I send a monthly newsletter through that too. I highlight new wraps (SSE, Hostess Exclusive), seasonal trends, bookings, etc.
I've found that putting my customer follow up on auto-pilot has given me more time to focus on my team.
I needed a system for follow up too. I started using an email scheduler. It is saving my sanity! Mine is called Right In Box, though there are others.
As soon as my customers order, I mail them a post card thank you. I write these in bulk so I just have to print a label when they order. I check my dash every day and print a label. Easy.
As soon as my customers order, I also pop over into my email and schedule an automatic email for 2 weeks and 2 months later. I have templates that I copy/paste. All I have to do is add the customer's email address and hit "send later" Now I don't have to remember to follow up. Before, I was marking these in my planner for certain days each month. I function much better this way.
Once a month, I add all of my new clients to Mail Chimp and I send a monthly newsletter through that too. I highlight new wraps (SSE, Hostess Exclusive), seasonal trends, bookings, etc.
I've found that putting my customer follow up on auto-pilot has given me more time to focus on my team.
This is Fantastic! Would love to see the templates for your emails. thank you
ReplyDeleteYes, it would be great to see some of your templates. Thank you for all this great info. Glad to also know that I'm in your downline as well. :)
ReplyDeleteYes, it would be great to see some of your templates. Thank you for all this great info. Glad to also know that I'm in your downline as well. :)
ReplyDelete